If you are dissatisfied with your order, call or email us about the problem. If we can't resolve it, we'll issue an RA number. Returns that aren't a result of our error are subject to a 10% restocking fee.

Refunds for approved returns within fifteen days of the purchase date will be credited in the same form as the original payment. Refunds for approved returns more than fifteen days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable, and if it was a "free shipping" item, we regrettably must deduct shipping costs from your refund. Please use the original shipping material and mail your package in a prepaid, insured, traceable method to Dimon Sports, 6197 Sentinel Rd., Ste 1, Lake Placid NY 12946-3554.

No returns or refunds on sale or used items, sorry!